Customised Training
Effective Team Leadership and Team Development
Lift the level of your team performance by developing your team members and team leaders with intensive customised programs designed exclusively for your culture and environment.
Enhance the quality and success of teamwork through developing alignment and establishing effective communication frameworks for the achievement of team and individual plans, goals and organisational objectives.
Build a first class team while achieving your quality goals and planned outcomes. Your team will rediscover the meaning of team spirit whilst reaping personal and company rewards!
Who will benefit:
This program will be customised to suit your organisation's specific needs
Especially recommended for team members and existing or potential team leaders, supervisors and front line managers. This program is for teams at work who are responsible for developing the performance of their business unit and can be customised at team member or team leader level.
Sample topics covered can include how to:
- set personal and team goals
- gain a greater understanding of self and accommodate the differences in others
- set priorities and establish key practices
- achieve performance standards and key performance indicators
- self manage the progress and current actions
- manage relationships and emotions within the team
- give and receive feedback to forward the process
- improve the ability to communicate effectively for action
- follow up to ensure everybody wins
- manage difficult situations
- be a leader in your role
- negotiate, listen, problem solve and make effective decisions
- sell your ideas successfully
- understand motivation, team work, reward and recognition
Duration: This program is available in a series of half day, one day and two day formats.

Telephone: +61 (08) 9361 0244
Facsimile: +61 (08) 9361 6784
Street Address: Suite 18b (lower level) 328 Albany Highway (cnr. Harper Street) Victoria Park WA 6100
Email: info@phoneforward.com.au
ABN: 95 051 715 506